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Introduction
Welcome to our comprehensive guide to Ixact CRM. If you’re looking for a reliable and user-friendly CRM solution to help you manage your real estate business, you’ve come to the right place. In this guide, we’ll take a deep dive into Ixact CRM, exploring its features, benefits, and drawbacks, so that you can make an informed decision about whether it’s the right choice for your needs.
Our guide is designed to be accessible and informative for real estate professionals of all levels of experience, from seasoned veterans to newcomers to the industry. Whether you’re looking to streamline your workflow, improve your client relationships, or simply stay on top of your appointments and tasks, Ixact CRM has something to offer.
So, without further ado, let’s dive into the world of Ixact CRM and explore what makes it such a powerful tool for real estate professionals.
What is Ixact CRM?
At its core, Ixact CRM is a cloud-based customer relationship management (CRM) software designed specifically for real estate professionals. It’s an all-in-one platform that includes features such as contact management, email marketing, task automation, and appointment scheduling, among others.
One of the key strengths of Ixact CRM is its intuitiveness and ease of use. Even if you’re not particularly tech-savvy, you should be able to navigate the platform and take advantage of its features without too much trouble. Additionally, Ixact CRM offers excellent customer support, so if you do run into any issues, you can count on prompt and helpful assistance.
Now that we’ve established the basics of what Ixact CRM is, let’s move on to exploring some of its key features and benefits.
Features and Benefits
Feature #1: Contact Management
👍 Benefit: Ixact CRM’s contact management feature is one of its most powerful and versatile tools. With this feature, you can easily keep track of all your clients, prospects, and other contacts, and access their information and communication history at a glance.
👎 Drawback: Some users have reported that the contact management feature can be a bit clunky and slow to load, especially if you have a large number of contacts. Additionally, there have been some complaints about the search functionality not working as well as it could.
Feature #2: Email Marketing
👍 Benefit: Ixact CRM includes a powerful email marketing tool that allows you to create and send customized emails to your contacts. You can choose from a variety of pre-designed templates, or create your own from scratch. Additionally, Ixact CRM includes analytics and reporting features that allow you to track the success of your email campaigns.
👎 Drawback: Some users have reported that the email marketing tool can be a bit clunky and difficult to use, especially if you’re not particularly tech-savvy. Additionally, there have been complaints about the limited customization options available for the pre-designed templates.
Feature #3: Task Automation
👍 Benefit: Ixact CRM’s task automation feature is a powerful time-saver. With this feature, you can set up automated workflows and reminders for tasks such as follow-ups, appointments, and other important activities. This can help ensure that you never miss an important deadline or appointment.
👎 Drawback: Some users have reported that the task automation feature can be a bit difficult to set up and configure properly, especially if you’re not particularly tech-savvy. Additionally, there have been complaints about the limited customization options available for the automated workflows.
Feature #4: Appointment Scheduling
👍 Benefit: Ixact CRM’s appointment scheduling feature is a powerful tool for managing your schedule and ensuring that you never miss an important meeting or showing. With this feature, you can easily schedule appointments with your clients and receive automated reminders before each appointment.
👎 Drawback: Some users have reported that the appointment scheduling feature can be a bit clunky and difficult to use, especially if you have a large number of appointments to manage. Additionally, there have been complaints about the limited customization options available for the appointment reminders.
Feature #5: Mobile App
👍 Benefit: Ixact CRM offers a mobile app that allows you to access your CRM data from anywhere, at any time. The app is available for both iOS and Android, and includes all the key features of the desktop version.
👎 Drawback: Some users have reported that the mobile app can be a bit slow and buggy at times, especially when syncing data between the app and the desktop version. Additionally, there have been complaints about the limited functionality of the app compared to the desktop version.
Feature #6: Reporting and Analytics
👍 Benefit: Ixact CRM includes a robust reporting and analytics suite that allows you to track the success of your marketing campaigns, monitor your sales pipeline, and gain insights into your business performance.
👎 Drawback: Some users have reported that the reporting and analytics features can be a bit overwhelming and difficult to navigate, especially if you’re not particularly tech-savvy. Additionally, there have been complaints about the limited customization options available for the reports.
Feature #7: Customer Support
👍 Benefit: Ixact CRM offers excellent customer support, including phone and email support, as well as a comprehensive knowledge base and help center. Additionally, the company offers regular webinars and training sessions to help users get the most out of the platform.
👎 Drawback: Some users have reported that the customer support can be a bit slow to respond at times, especially during peak support hours. Additionally, there have been complaints about the limited availability of support outside of regular business hours.
Table: Ixact CRM Features and Pricing
| Feature | Basic Plan | Advanced Plan |
|---|---|---|
| Contact Management | ✅ | ✅ |
| Email Marketing | ✅ | ✅ |
| Task Automation | ✅ | ✅ |
| Appointment Scheduling | ❌ | ✅ |
| Mobile App | ❌ | ✅ |
| Reporting and Analytics | ❌ | ✅ |
| Customer Support | Email support only | Phone and email support |
| Pricing | $34.95/month | $69.95/month |
FAQs
1. What is Ixact CRM and how does it work?
Ixact CRM is a cloud-based customer relationship management (CRM) software designed specifically for real estate professionals. It includes features such as contact management, email marketing, task automation, and appointment scheduling, among others. The platform is designed to be intuitive and user-friendly, so even if you’re not particularly tech-savvy, you should be able to navigate it without too much trouble. To get started with Ixact CRM, simply sign up for an account on their website and start exploring the platform’s features.
2. What are the benefits of using Ixact CRM?
Ixact CRM offers a wide range of benefits for real estate professionals, including improved contact management, streamlined workflow, and powerful marketing automation tools. Additionally, the platform is designed to be user-friendly and intuitive, so you can spend less time learning how to use it and more time focusing on your business.
3. How much does Ixact CRM cost?
Ixact CRM offers two pricing plans: a Basic Plan for $34.95/month, and an Advanced Plan for $69.95/month. The Basic Plan includes features such as contact management and email marketing, while the Advanced Plan includes additional features such as task automation and appointment scheduling.
4. Is Ixact CRM easy to use?
Yes, Ixact CRM is designed to be user-friendly and intuitive, even for real estate professionals who are not particularly tech-savvy. The platform includes a variety of helpful tutorials and resources to help you get started, and customer support is available if you run into any issues.
5. Does Ixact CRM offer mobile support?
Yes, Ixact CRM offers a mobile app that allows you to access your CRM data from anywhere, at any time. The app is available for both iOS and Android, and includes all the key features of the desktop version.
6. Can I customize the email templates in Ixact CRM?
Yes, you can customize the pre-designed email templates in Ixact CRM to suit your needs. Additionally, you can create your own email templates from scratch if you prefer.
7. Does Ixact CRM offer any integrations with other software?
Yes, Ixact CRM offers integrations with a variety of other software platforms, including Mailchimp, Zapier, and Google Calendar, among others. This can help you streamline your workflow and save time by automating tasks and syncing data between different platforms.
8. How does Ixact CRM compare to other CRM software options for real estate professionals?
Ixact CRM is a well-regarded platform in the real estate industry, and offers a range of powerful features and benefits. However, there are other CRM software options available that may be better suited to your needs, depending on your business goals and budget. Some popular alternatives to Ixact CRM include Zoho CRM, Hubspot, and Pipedrive, among others.
9. Can I try Ixact CRM before committing to a subscription?
Yes, Ixact CRM offers a 5-week free trial for new users. This gives you ample time to explore the platform’s features and determine whether it’s the right choice for your needs.
10. Does Ixact CRM offer any training or support resources?
Yes, Ixact CRM offers a variety of training and support resources to help you get the most out of the platform. This includes webinars, video tutorials, and a comprehensive help center with articles and FAQs.
11. How secure is my data in Ixact CRM?
Ixact CRM takes the security of your data very seriously and uses a variety of measures to ensure that it is safe and secure. This includes SSL encryption, regular backups, and strict access controls.
12. What kind of customer support does Ixact CRM offer?
Ixact CRM offers phone and email support, as well as a comprehensive knowledge base and help center. Additionally, the company offers regular webinars and training sessions to help users get the most out of the platform.
Conclusion
We hope that you’ve found this guide to Ixact CRM informative and helpful. As you can see, Ixact CRM offers a range of powerful features and benefits that can help real estate professionals streamline their workflow, improve their marketing efforts, and manage their client relationships more effectively.
Of course, as with any software platform, there are also some drawbacks and limitations to consider. However, overall we believe that Ixact CRM is a strong choice for real estate professionals looking for a reliable and user-friendly CRM solution.
If you’re interested in learning more about Ixact CRM or signing up for a free trial, we encourage you to visit their website and explore their platform for yourself. We wish you the best of luck in growing your real estate business and achieving your goals!
Disclaimer
The information contained in this guide is provided for informational purposes only and should not be construed as legal or financial advice. The authors and publishers of this guide are not responsible for any errors or omissions, or for any actions taken based on the information contained herein. Before making any decisions or taking any actions, readers are advised to consult with a qualified professional.
