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Introduction
Welcome to our comprehensive guide on MS CRM certification. If you are looking to take your career to the next level in the field of customer relationship management, then MS CRM certification could be the right path for you. In this article, we will explore the various aspects of MS CRM certification, including its benefits, drawbacks, and everything in between. So, let’s dive in and learn more about this exciting career opportunity.
What is MS CRM Certification?
MS CRM certification is a professional certification that validates an individual’s expertise in the Microsoft Dynamics CRM platform. This certification is designed to showcase an individual’s skills and knowledge in the field of customer relationship management using Microsoft Dynamics CRM. The certification is available at different levels, including the Microsoft Certified Professional (MCP), Microsoft Certified Technology Specialist (MCTS), and Microsoft Certified IT Professional (MCITP).
Who is This Certification For?
MS CRM certification is ideal for professionals who work in the field of customer relationship management and are looking to validate their skills and expertise in the Microsoft Dynamics CRM platform. This certification is also suitable for IT professionals, developers, and consultants who want to enhance their knowledge and skills in the field of customer relationship management using Microsoft Dynamics CRM.
Why Should You Get MS CRM Certified?
What Are the Drawbacks of MS CRM Certification?
MS CRM Certification Exam Details
If you are interested in obtaining MS CRM certification, then you need to know the exam details. The certification is available at different levels, including the Microsoft Certified Professional (MCP), Microsoft Certified Technology Specialist (MCTS), and Microsoft Certified IT Professional (MCITP).
| Certification Level | Exam Name | Exam Number |
|---|---|---|
| Microsoft Certified Professional (MCP) | Customization and Configuration in Microsoft Dynamics CRM 2013 | MB2-703 |
| Microsoft Dynamics CRM 2013 Applications | MB2-700 | |
| Microsoft Dynamics CRM 2013 Installation and Deployment | MB2-702 | |
| Microsoft Certified Technology Specialist (MCTS) | Microsoft Dynamics CRM 2011 Applications | MB2-868 |
| Microsoft Dynamics CRM 2011 Customization and Configuration | MB2-866 | |
| Microsoft Certified IT Professional (MCITP) | Microsoft Dynamics CRM 2011 Installation and Deployment | MB2-867 |
FAQs
1. What is the passing score for MS CRM certification exams?
The passing score for MS CRM certification exams is 700 out of 1000. However, the passing score may vary for different exams and certification levels.
2. How long is MS CRM certification valid?
MS CRM certification is valid for two years from the date of issue. After two years, you need to renew your certification to keep it valid.
3. Can I take MS CRM certification exams online?
Yes, you can take MS CRM certification exams online. Microsoft offers online proctoring for some of its certification exams, allowing you to take the exams from the comfort of your home or office.
4. How much does it cost to obtain MS CRM certification?
The cost of obtaining MS CRM certification can vary depending on the certification level and the number of exams you need to take. The cost of each exam can range from $165 to $300, depending on your location.
5. Is there any prerequisite to take MS CRM certification exams?
Yes, there are prerequisites for some MS CRM certification exams. For example, to take the Microsoft Dynamics CRM 2013 Applications exam, you need to have completed the Microsoft Dynamics CRM 2013 Customization and Configuration exam.
6. What is the duration of MS CRM certification exams?
The duration of MS CRM certification exams can vary depending on the exam. Most exams are between 2 to 3 hours long.
7. How many times can I retake MS CRM certification exams?
You can retake MS CRM certification exams as many times as you want. However, you need to wait at least 24 hours before retaking the exam. You also need to pay the exam fee for each attempt.
Conclusion
MS CRM certification can be a valuable asset to your career in customer relationship management. It can open up new career opportunities, increase your earning potential, and enhance your knowledge and skills in the field. However, obtaining MS CRM certification can also be challenging and time-consuming. It requires a significant investment of time, effort, and money. Nevertheless, if you are willing to put in the work, the rewards can be substantial. So, if you are looking to take your career to the next level in customer relationship management, consider obtaining MS CRM certification.
Disclaimer
The information in this article is for educational and informational purposes only and does not constitute professional advice. We do not guarantee the accuracy, completeness, or usefulness of any information in this article. We are not responsible for any errors or omissions, or for any loss or damage of any kind arising from the use of this article or the information herein. Always seek professional advice before making any decisions. The views expressed in this article are those of the author and do not necessarily reflect the views of our company.
